Support

🆘

Support

👨‍💻

Support 🆘 Support 👨‍💻

Need some help? Use this support form to get assistance with our products. We usually respond within 2-3 business days.

Name

First Name

Last Name

Product

URL

The web address of the website needing help. If it is not yet published, please include the built-in Squarespace domain, and put the password in the message field.

http://

Message

Tell us what you need help with. If this is for a template you purchased from us, please tell us which template.

Template SUPPORT POLICY

Your template purchase comes with the following support included, valid for 30 days from the date of purchase. Any support after this time will be at an extra cost.

We are happy to help you with support relating to the template purchased.

Any general Squarespace or business related questions are not included. Custom code support only for CSS that is included with a purchased template.

We offer support via email and we aim to respond within 2-3 business days, though this time frame may vary due to potential unforeseen circumstances.